Big Sky Campers Portugal Information

The operators of Big Sky have splendid campers for rent, situated in the Algarve of Portugal, fly to Faro and you will be met at the airport. There the supplier will offer you a drink and assistance in storing your luggage into the camper. Then the supplier will give you all necessary instructions and time to have a test drive, so that you can start your holidays fully relaxed.
Various information and a road-map are all taken care of so that you won't miss the most beautiful villages and camp grounds in Portugal.
Big Sky offer a luxurious high-hearted and relaxed discovery of Portugal (and Spain if you want). To enjoy culture, the gentle people and the delicious food. Last but not least, the bright sun year round!



 

Big Sky Campers Portugal Rental Terms for travel between 01-Apr-2012 and 31-Mar-2013

Important information about your rental
On arrival you will be required to sign a rental agreement with the operators of Big Sky Campers. Here is a summary of the terms and conditions:

Definitions
The following definitions apply for the Terms and Conditions for Big Sky Campers.
-  The Supplier means the operator of Big Sky Campers.
-  The Client is also referred to as the hirer (s)

Rental Details
The Hirer agrees with the agreed rental and security deposit. The fuel, water and gas tanks of the hired camper van will be full upon departure. The fuel tank must be full when the camper van is returned.

Minimum hire period
The minimum hire period is 7 days during high season ( 1 June - 30 September).

Payment and Booking
An initial non refundable deposit is secured at the time of reservation confirmation. We must receive the remaining balance payable of the rental no later than 45 days before the camper van is collected. If the Hirer remains in default, the Lessor will be entitled to regard this agreement as terminated, without recourse to the courts, and without being obliged to refund the payment already made. By paying the initial deposit, the Hirer declares to be familiar with and agree to our general terms and conditions of rental.

Security Deposit
Security-fee € 750,- to be paid in advance. This amount will be refunded within 2 weeks if the camper is returned clean, undamaged and fully filled with id.

Cleaning Fee
In the event of return of vehicle unclean or unsanitary eventual cleaning costs will amount to € 150.

Cancellation
The initial deposit paid is non-refundable. In addition to forfeiting your deposit, the following charges also apply:
1. You will remain liable for the entire rental upon cancellation. We advise you to take out cancellation insurance.
2. The early return of the camper van will not lead to a refund of part of the rental under any circumstances.

Use and Maintenance
1. The camper van may only be driven by drivers, aged at least 23, who are in possession of a valid B-type driving licence and have been for at least three years. The driving licence must be valid for the entire rental period.
2. The Hirer undertakes to take care of the camper van. The Hirer must use the camper van in accordance with its normal designated use and the existing laws, rules and regulations on site.
3. The Hirer may not use the camper van or allow it to be used for participation in or training for endurance trials, races and rallies etc, for smuggling, transporting dangerous substances, giving driving lessons, towing other vehicles or for transporting people or goods in return for payment.
4. The Hirer undertakes not to let, pledge, hand over in custody, borrow or raise money on, or in any other way, regardless of the designation, dispose of the camper van contrary to the Lessor's interests.
5. The Hirer undertakes to use and maintain the camper van in accordance with the guidelines. The Hirer shall, in particular, ensure the correct tyre pressure and regularly check the oil level.

Insurance
The camper vans are insured against the risk of third-party liability, fire, theft and windscreen/window damage. The bodywork is also insured, subject to an excess of €750 for the Hirer. The Hirer shall be liable for all damage/injury to the camper van or third parties caused either because the driver did not comply with the requirements stated under 'Use and Maintainance', or because the driver is the party at fault whilst under the influence of alcohol. The Lessor will never be liable for damage to the camper van that is caused by negligence.

Physical Occupation and Delivery
1. The Lessor will be entitled, if unable to provide the camper van to the Hirer for any reason whatsoever, to provide a replacement vehicle to the Hirer within 24 hours or to terminate the agreement, or declare it terminated, without recourse to the courts.
2. The Lessor shall ensure the refund of the security deposit and rental paid by the Hirer.
3. By signing for receipt of the camper van, the Hirer declares to have received it in a proper and clean condition.
4. The Hirer undertakes to return the camper van with all accessories in a proper and normal condition at the end of the rental period.
5. The rental period may be amended when this is agreed upon in writing.

Exceeding the Rental Period
1. If the camper van is not returned to the Lessor within the agreed period, the rental will end at the originally agreed time, whilst the provisions of this agreement will remain in force.
2. If the rental period is exceeded, the Lessor will be entitled to charge the Hirer the rental of the camper van for the additional period after the originally agreed return date, provided that a portion of the week will serve as an entire week for this purpose. The Lessor will also be entitled to charge the Hirer for all damage caused as a result of the late return of the camper van, including all accompanying vehicle registration papers and border documents.
3. The exception to this rule is the late return of the camper van due to force majeure, such at the Lessor's discretion.

Costs during the Rental Period
1. With due observance of the provisions of, 'Repairs' of this agreement, the Hirer shall be liable for all costs relating to the use of the camper van, such as fuel, sheltering, tyre repairs, etc for the entire period that the Hirer is in possession thereof. The Lessor will refund engine oil consumption on the submission of an account or receipt.
2. The Hirer shall be liable for any towing and/or transport costs of the camper van and/or the passengers.

Repairs
1. All repairs to the camper van must be carried out through an authorised dealer or, in the absence thereof, at an authorised garage. All repairs to the household part of the camper van must be carried out by relevantly skilled people.
2. Necessary repairs to the camper van that do not exceed €100 may be carried out without the Lessor's permission.
3. Necessary repairs to the camper van that exceed €100 may only be carried out after the Lessor's prior permission has been obtained.
4. The Lessor shall refund the repair costs incurred by the Hirer, to the extent the Lessor gave permission for these costs, after submission of the account and the return of any replaced parts, if the Hirer can prove not to have acted carelessly, with gross negligence or intent.

Accident Statement
In the event of damage/injury to the camper van or third parties, regardless of whether this was caused through the fault of the Hirer or his driver, the Hirer shall be obliged to notify the Lessor hereof and to also confirm this in writing by completing the European Accident Statement. The Hirer shall be obliged to follow the Lessor's instructions and to have the police report drawn up, if possible. If the Hirer fails to give the aforementioned notice or follow the Lessor's instructions, he shall be liable for any damage caused to the Lessor on account of this breach.

Risks
1. The Hirer shall indemnify the Lessor against all damage/injury to passengers or third parties, for which the Lessor may be liable on account of the Dutch Road Traffic Act or similar legislation.
2. The Hirer shall further indemnify the Lessor against all fines that may be imposed on the Lessor on account of contraventions and offences committed by the Hirer during the rental period.
3. Sub-articles 1 and 2 will not apply if the Hirer effectively contests that the damage/injury and/or fines are the consequence of a defect to the camper van that already existed at the start of the rental period.

Damage of the Hirer
1. The Lessor will not be liable for any costs and/or damage that the Hirer or third parties may incur or suffer on account of any damage and/or defect to the hired vehicle.
2. If the Hirer is unable to make use of the vehicle during the rental period for any reason whatsoever, the Lessor will not be liable for the resultant damage and costs and the Hirer will nevertheless remain liable for the agreed rental.
3. The Hirer will not be liable to pay the agreed rental only if he proves that he cannot use the camper van at all due to a defect that already existed at the start of the rental period, or because the Lessor did not provide the camper van on time.

Pets and Smoking
Pets and smoking are not allowed inside the camper.

Attachment
The Hirer undertakes to notify the Lessor within 24 hours of any attachment of the camper van, if he loses authority over the camper van, if third parties enforce rights with regard to the camper van or if other circumstances arise that could be prejudicial to the Lessor's interests.

Termination of the Rental
The Lessor will be entitled to terminate the rental agreement at all times without recourse to the courts, if in his opinion the Hirer is not using the camper van with care, in which case the Lessor will be entitled to immediately repossess the camper van, without prejudice to his right to compensation.

Judicial and Extrajudicial Costs
The Hirer shall be liable for the costs of all judicial and extrajudicial measures which the Lessor deems useful or necessary to enforce his rights under this agreement.

Terms of booking on this website

Information disclaimer
The rates on this website are often heavily discounted. This is due to our negotiated rates and bulk buying power. On very rare occasions, a rate may be displayed incorrectly due to our, or a vehicle supplier's error. In such a case, if you book with us at a quoted rate that is incorrect, we will notify you of any price change and give you the option to proceed or cancel. We make every effort to keep information on our site up to date, but we cannot guarantee this website is free of errors or omissions and retain the right to update or change the information published at any time.

Liability
To the extent permitted by law we/the owners of this website will not be liable to you or to any third party (whether in contract, tort, or otherwise) for any direct, indirect or consequential loss or damage (including but not limited to any accident, injury, delay or loss of enjoyment) arising out of your reliance upon information contained on this website, including but not limited to your use (or inability to use) any products or services described or procured through this website.

When you pick up your vehicle, you will be required to sign a rental agreement with the supplier of the vehicle. Your rental and use of the vehicle will be governed by the terms of the rental agreement and any other documentation or information provided to you by the supplier at the time you pick up your vehicle. The rental agreement is between you and the supplier and we will not be liable to you or to any third party in relation to the terms of the supplier’s rental agreement or any other documentation provided to you by the supplier at the time of pick up.

While we will make reasonable efforts to ensure we are representing only reputable suppliers, we make no warranty about the fitness or suitability of any third party (supplier) product or service and will not accept responsibility for the quality or fitness of any vehicle. We welcome feedback from our customers on their experience with our suppliers. We may, at our discretion, provide you with reasonable assistance in resolving any dispute you may have with a supplier.

Our total liability to you in relation to your use of this website and the information contained on this website will not exceed the dollar amount of the deposit we have received from you in relation to your booking/rental. Refunds will not be made for bookings cancelled due to inclement weather. Again, we strongly recommend that you take out travel insurance. Your use of this website is governed by the laws of New Zealand and the jurisdiction of the New Zealand courts.

Booking information
To make a booking you must complete our booking form which is easy to follow and secured with the latest encryption technology. Once we receive your form, we will, subject to availability, confirm your booking by emailing you a confirmation voucher and invoice. The deposit required to secure your vehicle (as shown on the secure booking page) will only be processed on your credit card when your booking is confirmed. Please note that a 1.75% credit card charge will be added when your payment is processed.

A booking is confirmed when you have been emailed a confirmation voucher and at this stage the deposit is processed on your card and becomes non-refundable and any cancellation fees stated in the supplier's terms apply. Upon receipt of your confirmation, please check your details carefully and notify us immediately if there are any incorrect details, as it may not be possible to make changes at a later date.

If you are booking via phone, please make sure you have read the terms and conditions of the vehicle you wish to rent first. Our reservations consultant will ask you if you have read the terms and agree to them before proceeding. The onus is always on the renter to ensure they make themselves fully aware of the terms displayed on our website.

Information disclosure
In booking on this website you acknowledge that we disclose your information to your selected Supplier in order to provide the requested rental services.

Amendments
Please note that some suppliers treat an amendment as a new booking and apply the rate current at the time the amendment is made to recalculate the entire booking amount (not just the days changed). If the rental period is increased, an additional deposit may be required. If the rental period is shortened which results in a reduction of the rental charges, the deposit amount will remain unchanged, and the difference between the original and revised deposit is forfeited (it cannot be used towards remaining rental charges). To request a change to a confirmed booking, please use the alterations request link on your confirmation. Any alterations are subject to availability and the approval of the supplier. In addition to the alteration policy of the supplier stated in their terms, the following charges will apply:
Motorhome rental alterations (all charges stated in local currency):
To change dates or times that result in a recalculation of rental rates, or to change vehicles or locations: 75.00
To add or remove extras to/from confirmed booking: 20.00
The alteration fee will not be charged if your alteration request is not possible.

Vehicle Capacity and fitness to drive
Under no circumstances are you permitted to carry more passengers than the vehicle you rent is legally registered to carry, and if you do your insurance may be invalidated. The number of seatbelts (and passengers) is indicated next to each vehicle on this website. Luggage capacity where shown is an indication only and we will not be responsible should you be unable to fit your entire luggage into a vehicle. It is your responsibility to choose a journey that is within your capabilities. A vehicle supplier can refuse to rent a vehicle to any person who is in their opinion unfit to drive or does not meet eligibility requirements. In such circumstances we will have no further liability to you.

Refund Policy
We are committed to providing a quality service and aim for complete customer satisfaction. In the event of cancellation, any refunds or penalties are detailed in the terms and conditions of your selected vehicle that you are asked to read and accept at time of booking. In the event you are unsatisfied with our service, please contact us within 48 hours of placing your booking or request and we will work to resolve any issues and determine if compensation is due. In the event you have completed your rental and are unhappy with your vehicle, we are happy to assist you in seeking compensation from the operator of the vehicle.

This website is owned and operated by Motorhome Republic Ltd, a global leader in motorhome rental distribution. Our financial centre and marketing office is based at Level 4 Excelsior House, 6 Commerce St , Auckland, New Zealand. Thank you for booking with us.

Big Sky Campers Portugal Insurance

Insurance
The camper vans are insured against the risk of third-party liability, fire, theft and windscreen/window damage. The bodywork is also insured, subject to an excess of €750 for the Hirer. The Hirer shall be liable for all damage/injury to the camper van or third parties caused either because the driver did not comply with the requirements stated under 'Use and Maintainance', or because the driver is the party at fault whilst under the influence of alcohol. The Lessor will never be liable for damage to the camper van that is caused by negligence.

Faro depot

Address: Loteamento João M Tamissa Lote 8 , Buraco , Vila Nova de Cacela , Vila Real de Santo António , PT

Office Hours:

The operators of Big Sky Campers have a mobile service for 24 hours.
Pick up and Drop off can be made 24 hours a day, and 7 days per week.

Faro Airport depot

Address: Arrivals Hall , Faro Airport , Faro , the Algarve , PT

Office Hours:
24 hours, and 7 days.

The supplier will meet and pick up their customers with a sign in the Arrival Hall.  When the customers have arrived and completed airport customs entry process, they must walk to the Departure Hall. On the right side of the on the floor is a yellow strip, the supplier will meet you at the end of the yellow strip with your name clearly on the sign. You will then be taken to the depot. At the depot you will be offered a drink and given complete instructions and take a test drive. You can then start your holidays fully relaxed.

If the flight has arrived very late, customers can sleep in the camper at a campsite which is near supplier's depot.(only 5 minutes away). Please discuss the details with staff management.

The suppliers will take care of various information and a road-map so that you won't miss the most beautiful villages and camping opportunities.